DukaanOS

A LITTLE GUIDANCE GOES A LONG WAY

From your counter to their screen.

Present your products, menu or services and make it easy for people to reach your business.

  1. Create your workspace

    Register your account, choose a business type, add your business name and choose a public address. Start from a retail, food, service or showroom preset, or choose Other / custom business.

  2. Add your business details

    In Business profile, save your address, hours, phone and WhatsApp number. Copy your real Google review destination and Instagram profile link if you use them.

  3. Build your catalog or service list

    Add photos, names, categories and optional prices. Your business preset provides relevant details such as sizes, allergens, materials or service duration. You can export a CSV as a template and import up to 500 rows; results explain any rows that need correction.

  4. Preview, save, publish

    Choose a template in Customization Studio. Reorder and edit sections, check mobile and desktop, save your draft, then publish. Later edits stay in draft until you publish again.

  5. Print your QR

    Open QR campaigns and download PNG or SVG. Preserve the white border and scan a test print. A local development URL is not accessible to customers on other devices; use your deployed domain before printing for business.

  6. Follow up with care

    New customer messages appear in My Customers. Move them through your pipeline, add notes and set follow-up dates. Confirm the time and availability of appointment requests directly with the customer. Contact permission for an enquiry does not imply marketing consent.

Platform administrators can manage shops, plans, niche availability, templates, landing-page content and audit records from their separate workspace. Available business tools depend on your plan. Customers can browse without registering; verification is required only for account and reward actions that need it.
Open my workspace